A service is an item that you offer as an appointment. To help you organize your services, Timewise groups them by categories, and also allows you to specify whether a service is a parent or an add-on service. Add-ons can be booked with other services, but they cannot be booked as standalone appointments. For example, your parent services may include "Haircut" and your add-on services may include "Shampoo" or "Color".

The following table lists the actions that each predefined role can perform:

A service is defined by the following attributes:

• Locations: Specify the locations where your new service is enabled and can be booked.
  
• Name: Represents the name of your service. The system displays this name on the Appointments page of the staff application and on the Book an Appointment page of the booking application.
• Category: The system groups services by categories. You can choose a category from the list of existing categories, or create a new category.
• Description: Enter a brief description of your new service. The system displays  this description  on the Book an Appointment page of the booking application
• Price: specify the price of this service.
• Duration: Indicate how long the room and the staff member(s) will be booked for. The time is blocked beginning from the start time, which is selected during booking.
• Availability Check: Use the Staff and Room toggles to specify whether the system should book a staff member or a room when you schedule an appointment for this service.
• (Optional) Add-Ons: specify the add-on services that customers can book with this service.
• (Optional) Book Online: Choose whether customers can book this service in the booking application or make the service bookable only on the Appointments page of the staff application.
• (Optional) Booking Lead Time: When the online booking feature is enabled, this determines the farthest in advance that a booking can be made. Customers can only schedule an appointment if that appointment is within the booking lead time.
• (Optional) Deposit amount: Enabling deposits allows your clients to reserve a time slot, and pay for the remainder of the appointment later.
• (Optional) Cancellation Window: Specify how close to an appointment's start time customers can cancel. When customers cancel outside of the cancellation window you enter here, the system will not charge them a cancellation fee.
• (Optional) Cancellation Fee: Enter the cancellation fee.
• Taxes: Specify which taxes you want to apply to this service.
• (Optional) Waivers: When customers book this service, the system will prompt them to sign the waivers you specify here.
  

For details about how to perform some of the operations that are common to most sections, see the How to Use the Settings Section page. The rest of this section provides details about the actions that are unique to this section.

Create a Service

All the new services are visible in all your locations. When you create a service as an owner or admin, that service will only be enabled in the locations you specify in the Locations section. When you create a service as a location manager, that new service will only be enabled in the current location.

Note that your customers and staff members can only book those services that are enabled in a location.