If there are no free time slots to book a new appointment, you can add a customer to the waiting list and specify the time interval when your customer is available. Then, when the system finds a suitable time slot, it'll allow you to book an appointment.


Before You Begin

  • A location must already be created.
  • Staff availability must already be set up for the staff member(s) who can offer the service.



Procedure

  1. On the home page, choose the location where you want to schedule an appointment.
  2. If you don't see your location in the top bar, open the sidebar by selecting the four dots icon located at the top-left corner of the screen, and then choose the location from the list.
  3. Open the sidebar by selecting the four dots icon. Then, select Appointments.
  4. Select the waiting list icon located at the left of the Create New button. Then, select the Add Customer to Waitlist button.
  5. Under Add Customer To Waitlist, enter all the required information.
  6. When you've finished, select the Apply Changes button.