Procedure

1. On the home page, choose your location.
2. If you don’t see your location in the top bar, open the sidebar by selecting the four dots icon located at the top-left corner of the screen, and then choose the location from the list.
3. Open the sidebar by selecting the four dots icon. Then, select **Customers**.
4. Use the search box to filter down the list of customers, and select the customer that you want to update.
5. On the Profile pane, select Store Credits. Then, select Adjust Balance.
6. Enter all the required information.
7. When you've finished, select the Adjust Balance button.